Showing posts with label accountability. Show all posts
Showing posts with label accountability. Show all posts

4.15.2009

twitter for comments.

There's been a fair amount of talk regarding using Facebook Connect comments, since they launched in February.  I was somewhat excited at first, because it attached comments to a fairly persistent identity, which has the potential to curtail some of the negative (or anti-social) behaviours associated with online commenting


I'm starting to think that a comment box that used twitter accounts, and actually connected to the usual twitter feed, would be substantially more useful.  The reasoning is fairly simple; twitter is a conversation tool, where facebook was once about the social graph, and is currently confusing me as to it's focus.

If the point of attaching an identity to comments is to create accountability, facebook connect is undoubtedly the better choice.  Facebook can easily be a window into a personal social circle.  Tying comments to that social circle might reduce some of the more absurd aspects of online comments.

If the point of attaching an identity to comments is to create a dialogue (which can also create accountability) I would suggest the use of a service that is essentially a lightweight dialogue tool.

This came to mind when I was reading a blog post over the weekend, and before I thought to comment on the page, I had opened TweetDeck and started to type.  When I think online dialogue, I think twitter.  I'm probably not the only one.

[This could also be a potential means of monetization - if a customized twitter interface is embedded on every post, a small percentage of ad revenue shouldn't be completely out of the question, assuming twitter develops, maintains and supports the specifics of the service to an acceptable degree.]

3.08.2009

post-scarcity communication.

[My understanding of the relationship between scarcity and conflict has always been fairly straight forward. Conflict occurs when scarcity necessitates competition for a resource. This happens with land, with food, with money, significant others, etc. If there is one of something, and two people want it, conflict ensues. As such, I've always idealized the concept of a post-scarcity reality. While there are a bunch of ideas associated with the concept of the singularity, the hope of living in a post-scarcity society is the one that interests me the most.]


I recently started flirting with the idea that we have reached a post-scarcity state in the western world, in regards to human-to-human communication. (I'm intentionally not getting into advertising messages, here.)

With email, text messaging, twitter, facebook, blogs, phones, voicemail, call waiting, snail mail, email, instant messaging, skype, MMS, and so on, there are so many means of communication, instant or asynchronous, visual or auditory or both, tied to no specific location, that often the only justifications for not contacting someone are forgetfulness, avoidance or time-scarcity, which is more or less ranking other activities above communicating with the person in question.

This becomes clear when asked why you didn't invite someone along, or ask their opinion before making a choice - when pressed, often the only answer is 'I didn't think to' or 'I didn't want to', very rarely can one honestly respond that it was impossible.

Reaching a post-scarcity state in communication has the effect of intensifying conflict in relation to time-scarcity. By making a decision to not contact someone, you are in essence making the decision that other activities outrank communication with that individual.

This means that failing to respond, react, reach out and share concepts, thoughts and ideas is no longer excusable. If something is important, and not addressed, it is because you have chosen other tasks above addressing it, or you have simply chosen not to.

Post-scarcity communication means you aren't allowed to be too busy, or distracted, or out of reach when opportunity or crisis appears.

No one is going to believe "couldn't be reached for comment" unless you have a very unusual situation that can be clearly demonstrated.

Keep that in mind as you go about your business.

3.01.2009

the age of accountability.

Many moons ago, I wrote a post about something I called the Paparazzi Panopticon. I'm fairly sure I forgot to attribute the original idea to Bentham, focusing entirely on Foucault, but the core idea, a democratized version of the all-seeing eye, has never stopped being interesting to me.


I've been having several conversations in this vein lately, focused on accountability. People are accountable for each word of every email they send, anything they post online, comments and images published through social media sites, anything that happens on video, audio, or print. And nothing ever goes away, because we aren't dealing with one outlet that can be 'reasoned with' or 'bullied', we're dealing with reality.

The reality is, the internet has made us all accountable for anything we do, either as a means of recording our actions, or as a means of publishing them.

And this is a Very. Good. Thing.

If the method of surveillance is in the hands of the government, I'd be terrified, and suggest that you adopt a similar course of action. This is because I rarely feel as though the government has similar values to mine. And improper action only gains awareness online when it becomes a cause pushed by a passionate community. Short version: in our democratized panopticon, cops shooting a restrained youth will be made public. My use of orphan works to illuminate a point in a presentation? If no one is impacted negatively, there isn't an uprising.

Accountability isn't a bad thing. Ideally, it just means that we all do as few things we aren't proud of as possible. The counter argument is that people will be punished for anything they do that doesn't toe a company or government line.

My counter argument for that? It won't be too long before companies and governments demanding total control and limitation of employee's private expression becomes the latest infraction to spark a collaborative response. The internet made Tropicana change its logo in a few weeks. I think we can get people to care about corporate attacks of the freedom of expression that private citizens have.

Will people get fired for telling off clients, even indirectly, over social media? Yes. And they should. Because the most important lesson yet to be learned by most of us is that THIS IS REAL LIFE TOO. It's not a hiding place where you can act in ways that would shame you in real life. It's not a playground anymore, not entirely. It's another facet of real life. The separation many of us hide behind is flimsy at best.

This is real life. Real life means accountability, which means better actions, and better people. We just can't let ourselves get caught in the trap of spending out time policing the minor issues, rather than uniting to deal with the major ones.