10.28.2007

[Standard apology for radio silence.]

My good friend at Ghost Razor got me thinking about advertising and social networks. Well, he, the Microsoft-cash-certified 15 billion facebook valuation, and the fact that targeted advertising hasn’t really shown me much other than location targeting, and google style text ads that are based on the content of your screen / email / profile, etc.

The short version of this is there is a complete lack of creative work in these ads – text ads are boring. And text targeted ads result in some hilarious missteps, as well. Google is home of the brilliant proprietary algorithm, but I still get ads that suggest things based on sarcasm.

The response I’ve been seeing from advertising pros seem to be the most phoned in things in recent memory. I keep reading commentary about how targeted ads need ‘authenticity’ or how the essential missing ingredient is ‘engaging content’. For anyone who hasn’t been watching, this is the solution that is generally proposed by adver/creatives for anything in the universe. And it makes sense, because it’s important that spots be somewhat authentic, engaging, because these are code words for ‘not-insulting’ and ‘not boring’. Bravo.

There is place for creative content in targeted ads, and it just requires two major things – more work per account, and a better tool for profiling than just looking for keywords and spitting out the content that best fits.

My immediate reaction to being posed this problem was to think of profiling. Not in terms of looking for certain keywords and responding with certain ads, although that has a place. My interest is more in creating a dozen or so profiles for users that fit within the target market for your product, and then finding the interests, keywords, and relationships that identify these groups. This would require not only tracking the interests and usage of one person, but more important to track how interests spread between friends in the network – this could help in tracking the alpha consumers who are the holy grail. More importantly, it allows separation of users based on personality type, interest type in your product, related interests, etc.

Targeted advertising should be more than just sending people who say they care about something related to your product information, it should be about walking into the conversation of social networking, and treating different people with a past of different actions and different interests, differently. Treating people differently makes no sense in terms of broadcast model advertising, ie, advertising at scale.

This is different.

This is lucrative for both sides of the equation – the advertising agencies would now be creating multi-pronged campaigns with materials targeted to each of the X profiles created, so they would be (logically) charging substantially more. Also presumably logical would be increased effect from (actually) targeted advertising.

I guess all I’m saying is that targeted advertising means more to me than throwing the same content, or less involved content, at people who are more likely to care.

If facebook is worth 15 billion on the strength of the information it has gathered from it’s community, maybe targeted advertising should mean a little bit more in terms of giving people a personalized experience, rather than just very specifically aimed generic content.

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