7.15.2008

microsoft will never be cool.

Not too long ago, I read an article in Fast Company about Crispin, Porter and Bogusky being hired to more or less make Microsoft cool. This is a reasonable task, from the outside – one of the most prevalent, powerful, successful companies in the world. The problem is that Microsoft is inherently the antithesis of cool. As evidenced by the recent unveiling of their new Xbox 360 Dashboard project at E3.

This is an important moment in Microsoft history. They’ve finally stopped copying Apple, and started copying Nintendo.

Microsoft wants to be cool, that’s easy to understand. Cool equals new customers. But Microsoft, to me, seems based on a simple premise that’s very hard to pull off. They wait to see what resonates with consumers, and then they remake it, with the benefit of having the most money, the best people, and the largest built in market of users.

This isn’t cool. This is the opposite of cool. And despite the model working in every other aspect of the business, you can't copy someone else's ideas and become cool. No matter how much money, time and talent you invest.

Microsoft buys success by operating on a level above, strategy-wise, from their competitors. But not as a leader or a puppet master. As a very rich, very talented follower.

I feel for CP+B. This is an impossible, endless task.

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